Real reviews from real people who’ve purchased cars from Vision Motors Haydock Branch.
Trustpilot reviews
Latest review 20 11 25
Craig Thomas
19 hours ago
My daughter collected her car today…
My daughter collected her car today from Jake, she couldn’t be happier, once again a really smooth process and she was made to feel so special. That’s 2 cars our family have have had from these guys and would really recommend. Thanks again
Vision Motors
Reviews 678
•
TrustScore 3.5 out of 5
3.6
Used Car Dealer
Companies on Trustpilot aren’t allowed to offer incentives or pay to hide reviews.
Most reviewers were somewhat happy with their experience overall. Customers appreciated the staff’s helpfulness, knowledge, and friendly attitude, which made the buying process smooth and enjoyable. Consumers felt valued and respected, with sales representatives taking the time to understand their needs and provide honest advice without applying pressure. People also highlighted the quality and coSee more
Based on these reviews
stephen white
Jul 22, 2025
Rated 5 out of 5 stars
Received such a warm and friendly welcoming, and made to feel extremely relaxed by all the staff I encountered. Can safely say that it was an amazing,experience from trading in old car, to purchasing… See more
David White
Jan 9, 2025
Rated 5 out of 5 stars
Verified
I went to Haydock after dealing with another car dealer that tried to overcharge me after we had agreed on a price. At Vision Motors we negotiated a fair price and had absolutely no issues. Never felt… See more
Thomas Powell
Jan 7, 2025
Rated 5 out of 5 stars
Verified
I’m usually pretty pessimistic about online car ads, but I decided to take a chance on this BMW I saw online. From the moment I walked in, Roy ensured all my needs were met through every single step…. See more
Hunter Carlson
Dec 7, 2024
Rated 5 out of 5 stars
Verified
Shopping at Vision motors( Haydock Branch) was great. This was by far the best car buying experience I have ever had up to date. The entire staff was great and Jack was fantastic. No hassles, knowledg… See more
Billie R.
Nov 19, 2024
Rated 5 out of 5 stars
Verified
Recently purchased a Jeep Wrangler from Vision Motors. Absolutely love the car. Fun to drive on and off road. Phil and Jake made the whole experience painless and stress free. I would recommend thes… See
Keith Richardson
Dec 9, 2024
Rated 5 out of 5 stars
Verified
The team at Vision Motors made the process of buying my vehicle a pleasurable one. They were not only concerned about selling the vehicle but were deeply concerned in making sure that I was satisfied… See more
Cecilia Booth
Dec 14, 2024
Rated 5 out of 5 stars
Verified
I was looking for a pre owned car, Jack helped me find a perfect Vauxhall Astra that suits my budget. He was really helpful in answering all my questions and made sure I was happy on every occasion. F… See more
T. M
Apr 28, 2025
Rated 5 out of 5 stars
I had a fantastic experience at Vision Motors! The sales team were incredibly helpful and knowlegeable. They took the time to understand my needs and found the perfect car for me without any pressure…. See more
Sophie Howard
Jan 10, 2025
Rated 5 out of 5 stars
Verified
Phil at Vision Motors was a tremendous help when purchasing my car. I was looking for a reliable vehicle that fit my needs but needed guidance on the best options available. He provided me with all th… See more
Scott Parks
Jan 7, 2025
Rated 5 out of 5 stars
Verified
Jake and Phil did an amazing job. They were so transparent and Jake was incredibly patient, showing me three different cars untill I found the perfect one. He even made sure it had a recent MOT, which… See more
Andrew Soule
Jan 2, 2025
Rated 5 out of 5 stars
Verified
Dealing with Roy and Phil was easy. We were helping my son get his first car and they made the whole process so easy. No pushy sales, just genuine advice and a really relaxed atmosphere. They even sor… See more
Young Edwards
Dec 21, 2024
Rated 5 out of 5 stars
Verified
Buying a used car can be challenging but I found Vision Motors as the perfect place. Special thanks to Jake who helped me out to get the best deal and within a day we had already finished all the proc… See more
Zoe Durham
Jan 13, 2025
Rated 5 out of 5 stars
Verified
The entire experience was top notch and smooth, from being greeted at the door to final steps. My salesman was great. He didn’t even pressure me, was upfront and explained everything to me. The car wa… See more
Useful
Share
Luke Bushman
Jun 30, 2025
Rated 5 out of 5 stars
I visited the dealership after a friend recommended them and honestly, I wasn’t disappointed. They had loads of clean, well-presented cars in stock. I wasn’t rushed or pressured, which I really apprec… See more
Hannah
Jun 4, 2025
Rated 2 out of 5 stars
Bought a car for £15k which on further inspection was an economic write off. Had been in a big crash but we weren’t told. Advised by independent expert that it was not safe to drive. After lots of cal… See more
Marian Clifford
Dec 27, 2024
Rated 5 out of 5 stars
Verified
Selling my used Land Rover Freelander was way easier than I expected. Locating the Haydock Branch was simple and the negotiations went smoothly because I had done my homework on it’s value and had al… See more
Marie K.
Nov 24, 2024
Rated 5 out of 5 stars
Verified
Buying my Volkswagen Tiguan from Vision Motors was a thrilling experience. Jack ensured that I had every detail needed to make a purchase. Everything was polished and the car was prepared for a test d… See more
Sarah Jessica
Jun 11, 2025
Rated 5 out of 5 stars
Had an awesome experience today at this car dealer. Rob let me drive a couple of cars which made it easy for me then to decide what to purchase. Was also able to pick up the car later in the day with… See more
Useful
Share
Lindsey Garratt
Aug 4, 2025
Rated 5 out of 5 stars
Smooth experience from start to finish. Staff were knowledgeable and friendly, and the whole process took less than an hour once I choose the car. Wouldn’t hesitate to go back when I upgrade again.
Used Car Dealer
Contact info
NORTH FLORIDA ROAD, HAYDOCK, wa119ub, ST. HELENS, United Kingdom
01942294338
sales.haydock@vision-motors.co.uk
www.vision-motors.co.uk
3.6
Average
TrustScore 3.6 out of 5
678 reviews
Oct 2, 2025
Rated 5 out of 5 stars
A Fabulous Buying Experience Made Me Feel Special
I recently bought a Citroen Grand Picasso from Rob who was patient and very helpful. I was introduced to Jack who oversaw some of the negotiations and again was very helpful, understanding and flexible .We were delighted with “The Deal” and couldn’t be happier with value for money and the manner in which we were treated.
As to be expected with any used car after a few days a few niggling faults were obvious to me. I contacted Jack who readily agreed to sort them out and arranged for me to come after the weekend. We were given a very nice 7 seater automatic Courtesy car( I am disabled and need automatic) as we need 7 seats like the car we bought. Nothing was too much trouble for Jack and He really made us feel valued.
Through no fault of Jack or Vision Motors there was a delay in waiting for a small and unusual but necessary part for the stop start.Jack and the team really pulled out all stops and searched until it was found ,arranged a courier to collect the part and got me back in my car quicker than I would have had they not gone over and above the norm. We had travelled from our home in the Lake District to collect our car, unfortunately the Courtesy car was dirty after really bad weather and because Jack got our car ready sooner than expected I wasn’t able to clean it.
Embarrassingly our car had been fully valeted and filled with a full tank of diesel.As a 77 years old Pensioner I was extremely grateful for this very kind and caring gesture.
My wife and I have never had after sales service of this quality anywhere ,ever.
Jack is kind,caring and empathetic and his colleagues that we dealt with similar.
Overall we have had an outstanding Buying Experience We couldn’t recommend Vision Motors more highly.
I know that normally bad news is more likely to be Reviewed Than Good News that is why I wanted to Thank Jack and his Company for treating us with such kindness.I will be happy to relate my experience of this outstanding customer service with anyone who wants to contact me. Well Done Jack 10 star service as far as I am concerned.
Jack you are A credit to your Company,Your Profession and Yourself .
Jessica Scott
GB
•
11 reviews
Jul 29, 2025
Rated 5 out of 5 stars
Verified
I wanted to buy a car for my partner…
I wanted to buy a car for my partner and found one at Vision Motors that ticked all the boxes. Phil sorted the viewing and test drive, and once we were happy, he arranged finance on the spot. A couple of days later, we picked it up. Service was 10/10
stephen white
•
7 reviews
Jul 22, 2025
Rated 5 out of 5 stars
Received such a warm and friendly…
Received such a warm and friendly welcoming, and made to feel extremely relaxed by all the staff I encountered. Can safely say that it was an amazing,experience from trading in old car, to purchasing new car to after sales service and advice. It’s a family business and I was almost made to feel like one of the family. Can safely say that Vision Motors will most certainly be my first point of call when looking to change my current vehicle. I don’t normally write reviews, but it was such a great experience that I just had to find the time to write one. Stephen White- An extremely happy customer.
Laura Wendell-Holmes
•
8 reviews
Jun 24, 2025
Rated 5 out of 5 stars
Easy, straight-forward buying.
The whole process of purchasing was easy. They helped sort finance, showed me all the service history, and I was able to view a few cars without being pressured. I liked that they offered test drives on the spot. Would definitely recommend.
Lindsey Garratt
•
17 reviews
Mar 15, 2025
Rated 5 out of 5 stars
Quality cars.
It’s reassuring to know that all their cars are HPI-checked and come with service history where available. I had complete confidence in my purchase and it has been running flawlessly.
Kate Hanson
1 review
Feb 19, 2025
Rated 5 out of 5 stars
Verified
Fantastic service.
I surprised my mom with a car from Vision Motors for her birthday and she is absolutely thrilled! Jake assisted me in getting a low mileage, comfortable, reliable car in excellent condition. The whole process was easy and the car was delivered to her doorstep.
Luke Bush
1 review
Feb 8, 2025
Rated 5 out of 5 stars
Great advice, and a great car.
I wasn’t sure what I wanted, but Roy listened to my needs and suggested a 2014 Honda CR-V. The car has been perfect for my daily commute. Couldn’t fault the service!
Shane Taylor
review
Feb 7, 2025
Rated 5 out of 5 stars
No complaints here.
Bought a Mazda CX-5 from Vision Motors. Jack gave me a clear breakdown of the service and attended to me accordingly. The car drives like a dream and the team was lovely to deal with.
PHILLIP GRANTHAM
1 review
Feb 5, 2025
Rated 5 out of 5 stars
Verified
Great services.
Huge thanks to Jake and Roy for making my Jaguar F-Pace purchase effortless. They provided multiple financing options and delivered the car to my office within the agreed time.
Mike
1 review
Jan 16, 2025
Rated 5 out of 5 stars
Verified
Used vision motors for the first time…
Used vision motors for the first time this week and have to say I couldn’t really fault them. Very pleased with the car and pleased with the service as well.
See if a website is trustworthy without leaving the page
Natalie
1 review
Jan 15, 2025
Rated 5 out of 5 stars
Verified
Excellent experience at Vision Motors
Excellent experience at Vision Motors. Ask for Jake, he is the best. He seamlessly walked me through the process from start to finish. His attention to detail and excellent service made the visit worthwhile.
Alpesh Patel
Jan 12, 2025
Rated 5 out of 5 stars
Verified
I had an excellent experience …
I had an excellent experience purchasing my Mercedes Benz at Haydock, thanks to Jack! From start to finish, Jack was incredibly friendly, knowledgeable and went above and beyond to make the process as smooth and transparent as possible. The car was clean and the services provided were very professional and efficient. I would at this point recommend Vision Motors to anyone seeking to purchase a quality vehicle with excellent service. Thanks
Shelly Jacobs
2 reviews
Jan 10, 2025
Rated 5 out of 5 stars
Verified
Trustworthy assistance.
Buying my first car could have been overwhelming, but Roy’s expertise made it seamless. His honest advice and efficient service were top notch. Thanks for the great deal.
Bertilla Arbate
Jan 10, 2025
Rated 5 out of 5 stars
Verified
Just purchased a used car with a trade…
Just purchased a used car with a trade in and had one of the easiest experiences. The car was priced right according to my expectations and I got a fair value for my trade in. The service from Roy was outstanding. He ensured that I understood all the terms of the sale, was honest about his knowledge of the car and was professional throughout the transaction.
ian sandison
Jan 9, 2025
Rated 5 out of 5 stars
Roy was an absolute pleasure to deal…
Roy was an absolute pleasure to deal with making the whole process easy. If I could it would be 10 stars. Top class service from a top class bloke.
Jonathan
Jan 8, 2025
Rated 5 out of 5 stars
Verified
Phil helped me find the car I needed…
Phil helped me find the car I needed and pointed me in the right direction regarding what i was willing to spend and how to set up my payment plan. He was very honest and straight to the point, which is greatly appreciated. Paying the deposit was straightforward and fast; it ensured my chosen car wasn’t sold before I completed the purchase.
I would definitely recommend Vision Motors Direct to someone looking for a used car in good condition.
Mathew B. Rodriguez
Jan 8, 2025
Rated 5 out of 5 stars
Verified
These guys are awesome
These guys are awesome. This is my 3rd time purchasing from them and the service is always phenomenal. Keep up the good work guys.
Liz
Jan 8, 2025
Rated 5 out of 5 stars
Verified
Shopping for a car has never been this easy.
I was impressed by how efficiently the team handled everything, and the car was delivered right on time. Highly recommend their service.
Graham Stoner
Jan 7, 2025
Rated 5 out of 5 stars
Verified
Fantastic service from Vision Motors…
Fantastic service from Vision Motors and their team. Big thanks to Jack for helping me trade in my car. It was quick, easy and Jack made sure to keep me reassured throughout the process. I appreciated the excellent customer service and would recommend Vision motors to others.
Richard Price
Jan 4, 2025
Rated 5 out of 5 stars
Verified
Great selection of cars at very fair prices.
Vision Motors made buying my Nissan X-trail easy. Phil was outstanding in providing clear explanations and honest advice. The car has been running smoothly and I’m grateful.
Autotrader Reviews
- Mike S08 AugRating: 5 out of 5 starsCustomer reviewReviewed onVery happy with the service from Vision Motors Direct. Would definitely recommend them, and Jack was very helpful making the whole process smooth from start to finish.
- Frank D30 AprRating: 4.6 out of 5 starsInvited customer reviewReviewed onI wouldn’t hesitate to use them againHad the Clio for 10 weeks now and everything’s been fine. It’s a bit complicated for someone my age, and the tyres weren’t as good as I hoped, but otherwise no problems. The car had an MOT before I got it, with just one advisory. The team was great, there was no pressure at all. Jake was especially helpful and walked us through everything clearly. I did take out a warranty, though I was told it hadn’t been paid, which was a bit confusing. Overall, 4.5 stars and I wouldn’t hesitate to use them again.Vision Motors Direct Ltd14 MayDealer replyThank you for your 5 star review, I will be sure to pass on your comments to the team.
- Alan B30 AprRating: 5 out of 5 starsInvited customer reviewReviewed onDelighted with the carThe only little issue I had was with the coolant, which cost me £100 to get sorted but otherwise, I’m delighted with the car and it’s running okay. The service from Sean was also great throughout.Vision Motors Direct Ltd14 MayDealer replyThank you for your positive review, I will pass your comments on to the team.
- Danny26 MarRating: 5 out of 5 starsInvited customer reviewReviewed onRange Rover SportWanted to leave a positive review for the help and care taken by Jake during the purchase of Range Rover Sport. Great to deal with during and after sale contact was excellent. Highly recommend the service provided.Vision are easy to deal with and helpful throughout the process DannyVision Motors Direct Ltd05 AprDealer replyThank you for your positive review, I will pass your comments on to the team.
- Ian D10 MarRating: 5 out of 5 starsInvited customer reviewReviewed onFiat 500I purchased a Fiat 500 from Vision Motors Direct and for the time I’ve had it, it’s been alright and I’ve not come across any issues with it so far.